Head of Change

Primary Details

Head of Change

Permanent

The Opportunity

QBE Europe is looking to recruit a Head of Change to join a well-established and successful Transformation and Technology team in our London office. The Head of Change will be responsible for end-to-end accountability for IT Change Delivery within the portfolio of each of the relevant Business Units.  The primary focus of this role is to shape and design an IT roadmap that aligns and delivers the Business Units strategic goals and outcomes.

This role includes accountability for strategic portfolio planning, programme management, governance, resource allocation and budget responsibility, alongside managing senior stakeholder relationships.

The scope of this role includes accountability to ensure that all change delivery and design decision are aligned to QBE delivery standards and enterprise architecture. This role will have the responsibility to drive new ways of working and continuous improvement to meet delivery of the change roadmap and be scalable for the future demand.

Your new role

• Forge strong relationships with key stakeholders to champion and influence the adoption of IT Change solutions and services 

• You will be accountable for shaping and designing the IT Change Portfolio activity, creating a roadmap of business cases, and projects to deliver strategic business outcomes.

• Facilitate and identify change opportunities, secure resources, including third party resources where required, to ensure a timely and on budget programme delivery

• You will implement delivery metrics, controls, reporting and best practices to ensure Change Portfolio is in alignment with the divisional strategy and QBE project management methodologies.

• Drive and foster a culture of continuous improvement, motivation, collaboration, empowerment and entrepreneurialism within the train and Business Unit.

• Establish and maintain strong relationships with Business Unit leads, Transformation and Technology teams and external stakeholders to champion and influence the adoption of Change activity.

About you

• Have significant experience in Project / Program / Portfolio management of technical and business change in complex and / or global organisation.

• Experience of negotiating and influencing executive level sponsors

• Can demonstrate ability to effectively communicate with all levels across the Business and IT.

• Experienced of managing cross functional teams and matrix management

• Proven experience of interpreting business strategy and translating this into IT Change programme delivery.

• Significant experience in the insurance industry would be preferred.

At My Best - QBE Benefits  

 You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. 

30 days holiday a year with the option to buy up to 2 additional days. 

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. 

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.  

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. 

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. 

To find out more visit our  Reward Page 

QBE Awards  

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;? 

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe 

You can view all our awards here 

Inclusion of Diversity 

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page 

Accessibility  

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. 

ESG & Sustainability