- Creating and executing service delivery strategies, along with operational plans and processes, that align with the organisation's overall objectives.
- Establishing and leading a high-performing service delivery team, making staffing decisions based on demand and service usage.
- Leading ongoing improvements to service delivery processes to boost efficiency and effectiveness.
- Maintaining strong relationships with the business, outsourcing partners, and other stakeholders to ensure seamless service delivery.
- Creating a training program to be implemented across the Operations function, aimed at ensuring all COO operations teams are thoroughly trained in all areas.
Back to searchHead of Underwriting Service Delivery
Arthur
Posted 2 days ago, valid for 17 days
London, Greater London EC2V7NQ, England
£40,000 - £48,000 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Arthur is partnering with a Global Insurance Company to hire a Head of Underwriting Service Delivery, a newly established role within the COO function.
- This position is crucial for supporting various business lines within the London-based Underwriting team and driving transformation initiatives.
- The successful candidate will be responsible for creating and executing service delivery strategies and leading a high-performing service delivery team.
- Candidates should have significant experience in operational management, process management, and people development, with a focus on enhancing operational resilience.
- The role offers a competitive salary of £100,000 and requires a minimum of 8 years of relevant experience.
