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Navigator - Mulberry Junction
Location: Haringey
Salary: 18 Umbrella P/H
Contract: Full-Time, Monday to Friday (8 AM - 6 PM shifts)
Are you ready to make a real difference?
Join Mulberry Junction, Haringey's resource center for single individuals affected by or at risk of homelessness. We are seeking a compassionate and proactive Navigator to provide vital support, information, and guidance to those in need.
As a Navigator, you will connect individuals with the services and opportunities that help them achieve positive housing, health, and learning outcomes. You will be part of a dedicated team working to reduce homelessness and empower people to achieve their personal goals.
Key Responsibilities:
- Act as a welcoming point of contact, providing tailored advice and support to service users.
- Assess individual circumstances to connect users with internal and external services.
- Provide empathetic and non-judgmental communication to reduce anxiety and distress.
- Support individuals with housing, benefits, and welfare applications.
- Promote Mulberry Junction's activities and encourage purposeful engagement.
- Maintain accurate records to support service monitoring and evaluation.
- Collaborate with partner agencies to ensure holistic support for clients.
- Apply safeguarding and health and safety protocols as necessary.
What We're Looking For:
- Understanding of the challenges faced by those at risk of homelessness.
- Ability to work creatively and respectfully in a person-centered approach.
- Strong problem-solving and communication skills.
- Familiarity with IT systems (Microsoft Office).
- Commitment to personal development and reflective practice.
- A proactive approach to promoting service awareness and community engagement.
For more information please call Sam on (phone number removed)
