Back to searchHousing Solutions Triage Officer
CPR
Posted 17 hours ago, valid for 20 days
London, Greater London WC2N 5DU, England
£30,000 - £36,000 per annum
Full Time
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Sonic Summary
- We are seeking a Housing Solutions Triage Officer to work on a hybrid basis with a Local Authority in London.
- The position requires working from the office two days per week and involves being the first point of contact for homeless residents.
- Candidates must have previous experience in a similar role within a Local Authority or Housing Association, along with knowledge of the Housing Act and Homelessness Act.
- The salary for this position is competitive and commensurate with experience.
- Candidates should have at least two years of relevant experience in housing solutions or a related field.
Job responsibilities include, but are not limited to:
- Be the first point of contact for homeless residents
- Engage with customers in person as well as via telephone and email
- Ensure assessments are completed and make decisions (s184) based on information collected
- Provide advice and support to homeless residents
- Ensure triage administration systems are kept up to date following assessments
Candidate requirements:
- Must have previous experience of working within a similar role for another Local Authority or Housing Association
- Must have experience and knowledge of using both part 6 and 7 of the Housing Act as well as the Homelessness Act and HRA.
Please get in contact with Emily at Critical Project Resourcing if you would be interested in finding more information out about this role ((url removed))
