Level 3 AV Technician

Level 3 AV Technician

Key responsibilities:

• Asist AV projects manager with AV related projects or installations
• Act as primary support for troubleshooting all multimedia infrastructures
• Support configuring, troubleshooting and deploying Cisco codecs and configuring TMS templates
• Support configuring, troubleshooting and deploying Cisco codecs and configuring TMS templates and control Hub
• Support of Digital signage and room booking panels
• Troubleshooting DSP’s for audio issues
• Provide infrastructure support for global events
• Provide AV engineering support and roadmap planning and AV Infrastructure design
• Participate in an on-call rotation to provide after-hours emergency support
• Proactively fault-find and undertake upgrading/enhancing Multimedia capabilities
• Work closely with Network and project teams
• Recommend tactical and strategic solutions for video networking and collaboration capabilities

Job requirements

Skills and experience:

• Experience with Cisco AV technologies and other AV technologies
• Background in configuring and troubleshooting Cisco Endpoints
• Comfortable in supporting global and high-profile events
• Extensive IP knowledge
• Industry standard certifications (Avixa, Polycom Sound Structure, QSYS, Shure, Crestron, Extron, TMS, Control Hub, Appspace)
• Capable of leading the administration of multimedia infrastructure along with providing improvements based on observed and measured network behaviours
• Strong organisational and project management skills