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Luxury Night Concierge

Luxury Night Concierge

Posted 12 hours ago, valid for 17 days

London, Greater London SW18 4DJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Luxury Night Concierge position is a permanent, full-time role based in a prestigious residential development in South West London.
The salary ranges from £27,000 to £29,000, depending on experience, and candidates are expected to have previous experience as a Concierge or Receptionist at a 5-star hotel or luxury residential setting.
The role involves providing exceptional 5-star service to residents and their visitors, managing lobby areas, and responding to requests and complaints.
Candidates must possess strong communication skills, be tech-savvy, and have a driving license (Type B) as an essential requirement.
The company is an equal opportunities recruiter, encouraging applications from all qualified individuals regardless of background.

Luxury Night Concierge - Permanent, Luxury Site, SW LondonFull time : 12 h shift on 4 days in and 4 days offSalary: £ 27,000 - £ 29,000 (depending on experience)The Opportunity:An award winning property management company are looking for luxury Residential Concierges for their iconic private residential development in South West London.The building is an incredibly prestigious development in an exclusive location, offering high-tech services and fully serviced facilities and living, including a gym, spa, swimming pool, treatment room, cinema room and screening room.Working within a wider Concierge team, you will be providing an exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.Duties and Responsibilities:* Meeting and greeting Residents, Visitors and Suppliers* Efficiently managing the lobby and lounges including general inspection and assuring tidiness throughout* Answering all incoming email to the site email address and efficiently following up (dealing with requests, logging defects into the system, responding to enquiries* Respond to complaints in a professional manner acting as a problem solver* Main/First point of contact for Residents requests* General enquiries* Action daily lifestyle requests for the residents* Performing health & safety checks and conducting visual inspections of the site.* Liaising with the housekeeping and maintenance team regarding any issues.Your experience :* Previous experience of being a Concierge/Receptionist at a 5* hotel or another luxury residential development* Strong communication skills* Tech savvy* A natural team player* Immaculate appearance, presentation and personal brand

Must have:

Driving Licence Type B. This is an essential requirement.

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