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The NAM (National Account Manager) will manage and build beneficial relationships with key accounts within the retail industry, driving sales and ensuring optimum customer satisfaction. This role is based in London and requires a professional with a strong background in retail sales.
Client Details
Our client is a small, family run, British beauty company based in London founded over 20 years ago. They are known for their expertise in creating beautifully crafted and scented products for bath, body, wellness, and lifestyle, across masstige. The company values authenticity, kindness, commitment, and responsibility, and is dedicated to sustainability and innovation. It collaborates with leading brands and organizations to design unique collections that reimagine iconic designs and heritage.
Description
- Develop and implement effective sales strategies for key accounts within the retail sector, with a focus on mass-tige.
- Build and maintain strong, long-lasting relationships with key clients.
- Oversee the sales performance of key accounts, identifying areas for improvement.
- Coordinate with cross-functional teams to improve overall customer service and satisfaction.
- Prepare sales reports and forecast future sales trends.
- Manage contract negotiations with key accounts.
- Stay updated on retail industry trends and developments.
- Represent the company at industry events and trade shows.
Profile
A successful NAM should have:
- Proven experience as a National Account Manager in the retail sector.
- FMCG experience (personal care preferred)
- Strong negotiation and leadership skills.
- Excellent understanding of sales and marketing strategies.
- Familiarity with CRM software and MS Office.
- Excellent communication and interpersonal skills.
Job Offer
- A competitive salary of between £45,000 and £60,000 GBP, plus bonus.
- The opportunity to work in a small, tight knit, family run business.
- A positive and collaborative work environment.
- Excellent opportunities for professional growth and development.
- Hybrid working with a flexible approach in West London.
