Night Concierge - 6 month FTC to be extended every six months - Mayfair - £14 per hourMy client, a prestigious property developer specialising in luxury apartments within the West End, are seeking a highly motivated and confident Night Concierge to join their close-knit team in Mayfair.The position is primarily customer focused providing a high level of service to high end clients.This is 6 month fixed term contract which gets extended every six months. Duties:

Perform your duties and provide concierge services, in the prescribed manner, as instructed by the Building Manager or Head of Hospitality.
Inspect, on a daily basis, all internal areas of the private residential building and report any defects, security or health and safety concerns to the Building Manager.
Set an example for other staff members by being courteous and helpful to all guests in addition to members of the public, and contractors.
Manage the reservations inbox and booking enquiries
Receive and keep safe registered mail and deliveries for residents.
Deal with all telephone enquiries and log messages.
Ensure the development is well managed, safe, clean and a secure environment in which to live and work.
Enter all relevant comments/details in the development log.
Ensure that all incidents or accidents are logged correctly.
Fully conversant with all emergency procedures and understand the layout of the building and the operation of all equipment
Ensure that all fire doors are kept closed & fire escapes and exits clear at all times.
Adopt and implement the procedures as directed by the Management.
Assist with the annual fire and health and safety risk assessments.
Supervise any keys which may be held, ensure that they are correctly logged in and out in accordance with agreed procedures.

Requirements:

Minimum of three to four years' experience as a concierge / receptionist / front of house within property or luxury hotel / hospitality
Fluency in Arabic would be advantageous but not essential
Well presented with excellent communication skills both written and verbal
Ability to work under pressure and remain calm during intense situations
Pro-active and ability to work independently

Hours: Night shift pattern 7pm to 7am, 4 days on, 4 days offSalary: £14 / hour (equivalent to circa £32,000 per annum)

Dove & Hawk is acting as an Employment Business in relation to this vacancy.