Night Concierge

Posted a day ago, valid for 10 days

London, Greater London N8 7HR, England

Full Time

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Sonic Summary

The Luxury Night Concierge position is a permanent, full-time role in North London, requiring 12-hour shifts on a 4 days on, 4 days off schedule.
The salary for this role is up to £29,000, depending on experience.
Candidates should have previous experience as a Concierge or Receptionist in a 4 or 5-star hotel or luxury residential development.
The role involves providing 5-star service to residents and their visitors, managing lobby areas, and handling various requests and complaints.
Strong communication skills, a tech-savvy approach, and an immaculate personal presentation are essential for this position.

Luxury Night Concierge - Permanent, North LondonFull time : 12 h shift on 4 days in and 4 days offSalary: up to £ 29,000 (depending on experience)The Opportunity:An award winning property management company are looking for Night Residential Concierges for their iconic private residential development in North London.The building is an incredibly prestigious development part of a big expansion project.Working alongside the Development Manager, you will be providing an exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.Duties and Responsibilities:* Meeting and greeting Residents, Visitors and Suppliers* Efficiently managing the lobby and lounges including general inspection and assuring tidiness throughout* Answering all incoming email to the site email address and efficiently following up (dealing with requests, logging defects into the system, responding to enquiries* Respond to complaints in a professional manner acting as a problem solver* Main/First point of contact for Residents requests* General enquiries* Action daily lifestyle requests for the residents* Performing health & safety checks and conducting visual inspections of the site.* Liaising with the housekeeping and maintenance team regarding any issues.Your experience :* Previous experience of being a Concierge/Receptionist at a 4/5* hotel or another luxury residential development* Strong communication skills* Tech savvy* A natural team player* Immaculate appearance, presentation and personal brandDoes this sound like the opportunity you have been looking for?Apply now !

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