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A brand new, super prime residential building in the heart of Knightbridge is looking for a Night Concierge / Valet to join their team!
Working hours: 4 on, 4 off; 7pm - 7am?
The Role
- ?The Night Concierge/Valet will focus on the day-to-day of the residents and guests, delivering duties to an exceptional standard.* They will excel on the concierge services, amenity operations, security and housekeeping to ensure integration is seamless and a consistent vision is delivered.*?They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, bookings, cleaning, waste disposal and recycling.*?Any significant lifestyle requests will be referred to the Residential Director for assistance.*?Working alongside the Building Team, you will ensure the multiple service elements operate effectively to create a seamless one-team approach.
The Candidate
- Excellent quality customer service for the development, its residents, and guests.* Motivate colleagues to strive for and achieve success for the company.* Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors working collaboratively to achieve overall business outcomes.* Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.* Work closely with the Residential Director with the implementation of SOP manuals, policies, and procedures.
Requirements
- Minimum 3 years hospitality experience as a concierge within London super-prime, residential schemes.* Must have excellent communication skills and customer service skills.* Must be service driven, understand the importance of going the 'extra mile'.* Experience serving UHNWIs.* Clean UK driving licence held for no less than two years preferred, to assist with valet service if required.
