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London, Greater London
Operations Executive

Operations Executive

CBC Resourcing Solutions

Posted 3 days ago, valid for 17 days

London, Greater London EC2V 7WS, England

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The Operations Executive position is located in London with hybrid working options and offers a salary between £35,000 to £38,000, plus bonuses and benefits.
The role requires providing administrative support for live agreements and general customer service duties, along with broker management processes.
Candidates should have a strong focus on customer service, attention to detail, and the ability to perform bank reconciliations and manage end-of-lease activities accurately.
The successful applicant will also be tasked with ensuring compliance with key controls and maintaining accurate records in the bank's accounting system.
Experience in a similar role is preferred, although specific years of experience are not mentioned.

Operations Executive

London (hybrid working)

£35,000 to £38,000 plus bonus and benefits

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit an Operations Executive to join their growing team.

The successful Operations Executive will be responsible for providing administrative support of live agreements and general administrative Customer Services and In-life Operations duties.

You will also be responsible for administrative support for broker management process including on boarding and regular reviews.

The successful Operations Executive will;

Provide all customers with a welcome pack to UTB following the on boarding process.
Ensure all AF contracts are scanned.
Provide administrative support within the Customer Services team including calculating settlement figures, dealing with customer enquiries and updating customer details.
To perform bank reconciliations and post receipts correctly to the appropriate agreement.
To ensure that all end of lease activity is performed accurately.
Ensure all Key controls are adhered to including working within the current signature list, clear desk policy, completing compliance training within deadlines. Logging customer complaints.
Challenge relevance of established business practices and display a solutions focused attitude to all problems faced.
Ensure all welcome packs are completed and mailed within 2 weeks hours of receipt of activation of agreement.
General file maintenance and updating Banks accounting system and information databases to enable the production of good quality management information and reporting.
Assisting the operations team with any administrative support as required.

In the first instance please send your CV in confidence

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