- Helping to manage a number of key client accountsÂ
- Analysing software clients and their use of WTW software
- Coordinating interaction between clients and the various parts of WTWÂ
- Dealing with clients on a regular basis to help them gain most value from WTW software
- Building UK market knowledge from external and internal sources and using this knowledge to develop solutions to our clients, in collaboration with various teams from across ICT
- To help drive greater penetration and use of WTW software in the UK client base
- To build a profile, internally and externally, as a representative and advocate of WTW’s technology solutions
- Coordinate WTW interaction with key software clients, working with consultancy and technology teams to help clients get best value from their WTW software
- Work collaboratively with a range of WTW stakeholders across a portfolio of projects and internal responsibilities, managing priorities appropriately
- Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality assistance
- Interface with colleagues from other practices and regions to increase knowledge of the full breadth of ICT’s offering to P&C clients
- Demonstrate commitment to Willis Towers Watson professional standards in managing project delivery and in communications with clients
- To develop a view of how clients are able to gain most value from their use of WTW software
- Meet goals for client activity objectives
- Show commitment to meeting revenue generation goals for current and future periods
- Develop and present proposals to existing and potential clients, demonstrating the relevance and economic value of these
- Build your industry network to obtain introductions to new contacts; working to develop supporters and advocates of our products and services
- Build relationships internally and collaborate effectively on cross-functional teams
- Demonstrate natural maturity, ease and effectiveness when dealing with clients and colleagues at all levels
- Intelligence, energy and confidence are the key requirements
- Strong interpersonal and team skills
- Self-starter attitude and ability to work and thrive where there is ambiguityÂ
- Strong analytical and creative skills
- Excellent project management skills
- The ability to see the "bigger picture”, leveraging the resources of related practices to effectively address clients’ business challenges