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Post Sales Support - Accountancy software

Executive Facilities
Posted 15 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is a global SaaS company specializing in accountancy software for the FinTech market.
  • They are looking for a Post Sales Support specialist with a strong background in Payroll software, based in central London.
  • The position is an 18-month contract requiring 2 days in the office per week.
  • Candidates should have experience in accounting, bookkeeping, and software knowledge, along with excellent communication skills.
  • The salary details are not specified, but the role requires relevant experience in customer engagement and software onboarding.

Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Post Sales Support specialist with a strong accountancy (Payroll) software background based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the office.

Duties• Activate customer subscriptions and increase & accelerate adoption of other products.• Support customers from the start of their entire journey• Help develop the approach to customer activation and retention.

Skills• Accounting or bookkeeping , Payroll and software knowledge.• Ability to build urgency in customers to activate and use their subscriptions.• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.• Experience delivering software-based product onboarding or training.• Great communication skills

Benefits• Long contract• Possible temp to perm• Free breakfasts

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.