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Our local authority client based in South London are urgently seeking an experienced Housing Administrator.
*£16.15 an hour PAYE*
PURPOSE OF THE JOB
- To provide administrative support to Southwark Repairs, undertaking customer care duties including dealing with correspondence, raising works orders and updating technical databases, booking TQO inspections, processing payments & variations, minuting meetings and liaising with customers, contact centre, other staff, contractors and other stakeholders.
PRINCIPAL ACCOUNTABILITIES
- Responsible for the preparation, presentation and efficient distribution of information as and when required by Repairs and Maintenance staff and management.
- Process and vary payments, credit notes and recharges in accordance with policy and procedures. Comply with audit recommendations, implement new financial controls and procedures, safeguard the Council’s assets, and ensure that payroll deadlines are met.
- Ensure performance monitoring systems are in place, and information is accurate and effective, and in accordance with financial regulations. -Process all correspondence including logging, distribution, monitoring, prioritising and reporting on progress and filing as appropriate. -Undertake basic research and analysis of information in relation to the section. Southwark Council values: Treating residents as if they were a valued member of your own family | Being open, honest and accountable | Spending money as if it was your own | Working for everyone to realise their own potential | Making Southwark a place to be proud of | Always work to make Southwark more equal and just | Stand against all forms of discrimination and racism -Collate and produce reports and statistical information for pre and post inspections, contractor performance and other issues relating to contract management. - Provide background information, reports, etc to enable staff to respond fully to reports of disrepair, complaints and other enquiries.
- Liaise with internal and external agencies to ensure procurement & service delivery.
- Ensure staffing, training, financial and other operational administrative information and records are maintained (both manually and on computer), and that information used and provided by Repairs and Maintenance Team is accurate and appropriately filed / stored.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
