Job title: Repairs Planner

Location: Camden / Kentish Town

Salary: £16ph - £18ph PAYE

Contract: Long term Temp

Hours: 8am-4pm

We have a fantastic opportunity for someone to join us in the position of Repairs Planner in Camden. This role is responsible for the provision of effective and efficient administration surrounding repairs, services, compliance works and other technical projects.

Responsibilities:

• Planning, scheduling and allocating repairs
• Ensuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .
• Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractors
• Liaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints
• Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staff
• Create and run end of day reports to identify jobs overdue
• Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works. Ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
• Ensuring that the WIPs are worked on (Works in progress).
• Ensuring that subcontractors are completing jobs on time and they submit completed paperwork correctly ready for supervisor’ review and contractor payment
• Escalate any operatives/ contractors’ issues to the relevant surveyor/ Head of Service
• Investigate complaints (informal and formal) and respond to customers both verbally and in writing.

Experience:

• Experience within this housing repairs industry is essential
• Previous repairs planning experience
• Strong excel knowledge

If you are interested in this role, please apply with your CV or call Leah Seber at Build Recruitment

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.