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Sales Support Administrator

Sales Support Administrator

TMR Group Ltd

Posted 8 days ago, valid for 11 days

London, Greater London NW11 9NN, England

£40,000 - £48,000 per annum

Full Time

Life Insurance

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Sonic Summary

A Sales Administrator position is available in Northwest London, offering a salary between £30,000 and £33,000 depending on experience.
The company is a successful, founder-led business that sells vegan and cruelty-free products across various categories, shipping to 35 countries worldwide.
The role includes responsibilities such as liaising with 3PL partners, managing orders from dispatch to aftersales, and handling customer invoicing and CRM management.
Candidates should have sales order processing experience, preferably in FMCG or beauty, and knowledge of export documentation and supply chain management.
The position offers hybrid working, 23 days of holiday plus bank holidays, and various employee benefits after probation.

Sales Administrator

£30,000 to £33,000 ( Depending on experience )

Northwest London

The Company

A successful, founder led business; their products span multiple categories including beauty and gifting and are found in multiple major retailers and boutique stores too. Shipping to 35 countries around the world, all products are vegan and cruelty free.

What’s on offer?

Hybrid working, with 2 days from home
23 days holiday, plus bank holidays, increasing after 2 years service
Access to a life insurance and health benefits post probation
Discount on products and vouchers

What will you do as a Sales Administrator?

Liaise with the 3PL partners, ensuring orders are sent OTIF
Work closely with the warehouse to ensure any problems are addressed prior to shipping
Manage the process from initial order to dispatch and aftersales support
Process UK ecommerce and retailer orders accurately onto the system
Deal with stock issues, back orders and work closely with supply chain
Customer invoicing, CRM management and credit refunds
Build strong relationships with retail partners

What do you need as a Sales Administrator?

Sales order processing experience, ideally within FMCG or Beauty
Knowledge of export documentation
Understands the supply chain and the end-to-end cycle
Ability to build lasting relationships, goes above and beyond for customers
Proficient in Excel, PowerPoint, and Word

Job ID: 8516

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