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About Us:
We are an industry-leading Tier 1 contractor operating nationwide, with multiple offices and diverse divisions. Our commitment to excellence drives us to continually enhance our services and build strong relationships with our clients and residents.
Position Overview:
We are looking for a highly organized and proactive Scheduling Coordinator to join our team. In this role, you will be responsible for efficiently scheduling work for up to 20 operatives daily, ensuring that their diaries are optimized and that work is allocated promptly as operatives become available.
Key Responsibilities:
- Schedule daily work into diaries for up to 20 operatives, ensuring optimal allocation of tasks and maintaining full schedules.
- Monitor the system for emergency jobs and manage these promptly to meet targets and deadlines.
- Respond to telephone variations by obtaining necessary approvals from the duty surveyor, allowing operatives to continue their work seamlessly.
- Provide high-quality face-to-face service to our clients, building strong relationships and ensuring client satisfaction.
- Collaborate within a team to achieve daily goals, ensuring a minimum of 60 new allocations each day.
- Track and report on scheduling metrics and progress towards targets.
Desired:
- Longevity with current/recent employer.
- Based in Northwest London or can reasonably commute.
- Strong organizational skills with the ability to manage multiple schedules and priorities effectively.
- Excellent communication skills, both verbal and written, for engaging with operatives and clients.
- Ability to work collaboratively within a team environment to meet shared objectives.
- Previous experience in scheduling or coordination roles is preferred but not essential.
- Proficiency in using scheduling software and other relevant tools.
What We Offer:
- Competitive salary with performance-related reviews.
- Opportunities for growth and advancement within the team.
- Extensive corporate benefits, including a pension plan and health and wellness programs.
- A robust range of learning and development activities to support your career progression.
- Industry-leading family leave benefits, including 26 weeks of fully paid maternity leave and 12 weeks of fully paid paternity leave.
How to Apply:
If you are interested in this opportunity and believe you have the desired attributes, please send an up-to-date copy of your CV.
