Senior IT EngineerSalary: Up to £52,000Location: Offices near Acton and Central LondonAre you an experienced Senior IT Engineer looking for your next challenge in a dynamic and growing MSP? Do you thrive in a fast-paced environment where troubleshooting, problem-solving, and customer service are at the heart of what you do? If so, we want to hear from you!The Role:As a Senior IT Engineer, you will play a crucial role in delivering high-quality IT support and solutions to our clients. You will be responsible for handling complex technical issues, ensuring SLA compliance, and providing an exceptional customer experience. This role requires someone who can take ownership of tasks, deliver efficient solutions, and work independently while being a strong team player.Key Responsibilities:

Act as a trusted Senior IT Engineer, resolving 2nd/3rd line technical issues efficiently.
Troubleshoot and problem-solve technical challenges with minimal supervision.
Manage and support Google Workspace & Microsoft 365, including SharePoint administration.
Configure and deploy Intune for device management and security.
Work with ticketing platforms such as Autotask, Connectwise, or ServiceNow.
Explain complex technical concepts in a clear and non-technical manner to end-users.
Ensure compliance with SLAs and manage workload effectively.

Desirable Skills:

Experience in SharePoint & Teams administration.
Knowledge of PowerShell and command-line interfaces.
Familiarity with Azure AD / Entra ID, including MFA resets.

About Us:We are an eco-friendly MSP, committed to providing sustainable and energy-efficient IT solutions. Our goal is to minimize environmental impact while delivering cutting-edge technology and support to our clients.What We Are Looking For:We are looking for a Senior IT Engineer who fits our culture—someone proactive, resourceful, and eager to take ownership of their work. You should be able to manage complex technical challenges while delivering high-quality solutions with a customer-focused mindset.If you're ready to take on an exciting new opportunity as a Senior IT Engineer in a supportive and dynamic team, apply today!