Job Title: Senior Mac EngineerSector: MSPSalary: £40,000 - £50,000 / Hybrid + Flexible WorkingLocation: Central London
A growing Managed Service Provider (MSP) in London is seeking a Senior Mac Engineer to join their expanding team. This is an exciting opportunity to provide high-quality Mac and JAMF user support while working on innovative projects planned for the upcoming year.
Job Summary:
As a Senior Mac Engineer, you will play a key role in delivering technical support for Mac OS and Mac devices across a diverse client base. Your responsibilities will be split between remote helpdesk support and onsite client visits, offering a dynamic and engaging work environment.
Key Responsibilities:
Provide expert support for Mac systems and applicationsDeliver outstanding customer service and technical assistanceDiagnose and troubleshoot hardware and software issuesMonitor and optimise system performanceAdvise clients on best practices for system maintenance and securityCollaborate with vendors and clients to ensure seamless operationsUtilize scripting knowledge (Bash preferred) for automation and efficiencyManage tasks effectively, prioritising workload as needed
Technical Skills & Experience:
Strong experience with Mac OS supportProficiency in JAMF / JAMF Pro and Apple Business ManagerKnowledge of Bash or PowerShell scripting (Bash preferred)Basic understanding of firewall configurationsExcellent problem-solving and communication skillsA driving license is preferred but not essential
What's on Offer?
A structured career progression path with ongoing training and developmentHands-on experience with exciting projects in a supportive team environmentCompetitive salary and benefits packageIf you meet the above requirements and are looking for the next step in your career, apply now for immediate consideration and interview.
Keywords: Mac Support Engineer, Mac OS, JAMF, Scripting, Technical Support, Networking, Troubleshooting
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.