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My client, Europe's largest provider of higher education institution specialising in art, design, fashion and media, which is comprised of several world known colleges which brings together over 19,000 students from over 100 different countries are looking for a Senior Residence Assistant for 6 months to cover paternity leave. Their accommodation Services currently accommodates over 3200 students in 12 Halls of Residence located throughout London on fixed-term tenancies.
This role based on 2 Halls of Residence sites in SE London requires you to support the Residence Managers and the Deputy Residence Manager in the performance of their duties. There is a variety of operational activities, so hands on assistance would be essential.
Duties include:
- You will lead in a variety of reactive maintenance tasks, primarily in Plumbing, Painting, Decorating and Carpentry by carrying out first line diagnostic checks, conducting low level repairs where needed and liaising with the Residence Managers, the Deputy Residence Manager or Specialist Contractors as required.
- Carry out low level and low risk repairs to interior & exterior fixtures and fittings, furniture and any other areas indicated by the Residence Managers and/or the Deputy Residence Manager.
- Take responsibility for all residents’ maintenance requests logged via the student portal, ensuring tasks are recorded and completed to a high standard within agreed time frames, highlighting any delays or issues to the Residence Managers and/or the Deputy Residence Manager as necessary.
- Conduct daily patrols of buildings to ensure that all fire safety systems and security systems are in good working order, statutory health and safety compliance regulations are being met, identify any serious building defects and ensure that any faults that are found are logged using the Universities Helpdesk reporting system, reporting any serious issues to the Residence Managers and/or the Deputy Residence Manager as appropriate.
- Monitor the work of Residence Assistants, external contractors and tradespersons, highlighting any areas of concern to the Residence Managers and/or the Deputy Residence Manager as appropriate and providing access to areas as required.
- Supervise the Residence Assistants and organise their daily workload so that service standards are maintained.
- Ensure that all external areas and communal areas are kept clean and tidy; including the removal of rubbish, sweeping of courtyards, picking up of litter, grass mowing and leaf removal.
- Make sure that all storage cupboards/areas, workshops and plant room(s) are kept clean and tidy at all times.
To be considered for this role, you must possess:
- Relevant knowledge and experience in a similar role at a similar level.
- IOSH Managing Safety
- Familiarity with CCTV software management systems
- Familiarity with key card security access systems
- Strong and clear Communication, orally, in writing and/or using visual media.
- Works collaboratively in a team and where appropriate across or with different professional groups.
They are a vibrant multidisciplinary and diverse team, priding themselves on innovation, high standards, customer focus and the student experience. Please note, Enhanced DBS checks are also carried out on the perfect candidate.
If you would like to know more about this role and my client, please apply now.
Due to high volumes of applications, only suitable candidates will be contacted.
Ritz Rec (Emp Agy)
