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Senior Underwriting Operations Technician
Job Market: Underwriting / Operations
Senior Underwriting Operations Technician - About the role
Responsible for the delivery of all aspects of monitoring & enhancing Underwriting Operations services and performance to the Marine and Aviation underwriting teams
Senior Underwriting Operations Technician - key duties
Reporting line responsibilities as defined by the Group Head of Operations
Oversight of the performance of Underwriting Operations Technicians reporting to you
Conducting end of year and mid-year performance reviews
Responsible for providing training to new joiners reporting to you
Monitoring of KPIs
Oversight of KPIs ensuring all tasks are completed within SLA
Daily monitoring of Underwriting Operations Dashboard making your direct reports aware of any missed SLAs and any upcoming SLAs to be resolved
Oversight of central mailbox
Assisting the Group Head of Operations with the delivery of the Underwriting Support Model, both in London and in the expansion to the overseas offices. This is to include, but not limited to, involvement in outsourcing, creation of procedure documents, and conducting training workshops to outsourced business partners
Senior Underwriting Operations Technician - Key requirements
Experience as an Underwriting Operations Assistant
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
