Job Title: Service Design and Transition Manager
Day Rate: 500 - 550 (via umbrella)
Clearance required: Active SC (used within the last 12 months)
Location: Remote with occasional site visits in London

Job Description:
-We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition.
-SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
-SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers.
-SDTMs will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
-SDTMs will be part of the Service Architecture practice and will contribute to the definition of standards and continual service improvement.

They will design and transition services that:
* Support business needs.
* Reuse existing service components.
* Are proportionate and affordable.
* Effectively span multiple suppliers, platforms, and support arrangements.

Skills and Experience
* Experience of successful Service Design and Transition.
* Experience in ITIL aligned Service Management.
* Setting expectations and managing stakeholders, both internal and external.
* Experience in onboarding third party suppliers.
* Experience of Service Design and Transition in Medium to Large Organisations.

If you are interested in this opportunity, please applywith your CV and I will be in touch ASAP.

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