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Job Title: Telecare Officer - Nights
Rate: 18.33-22.00
Location: Stratford
Hours: Nights 9pm - 7am (rota over 7 days) 4-day week (fully on-site)
Are you passionate about making a difference in the lives of vulnerable residents? Do you have the skills to provide top-notch support and reassurance? If so, we invite you to apply for the exciting role of Telecare Officer!
Working Pattern: Night Shift, including weekends and public holidays.
What You'll Do:
- Provide a high-quality 24/7 alarm monitoring and response service in Newham and surrounding boroughs.
- Handle calls promptly, ensuring the safety and well-being of clients in emergencies.
- Maintain regular contact with clients, offering reassurance and checking on equipment functionality.
- Collaborate closely with healthcare professionals, social workers, and families to support client needs.
- Document call details meticulously, ensuring adherence to council data policies.
Key Responsibilities:
- Assess situations and initiate appropriate emergency procedures.
- Proactively test equipment and assist with programming and installations.
- Respond to medical emergencies and lifestyle monitoring alerts.
- Ensure efficient management of telecare equipment and stock.
What We're Looking For:
- A compassionate individual who thrives in a dynamic environment.
- Strong communication skills and the ability to handle sensitive information.
- Flexibility in work patterns to meet the needs of our service.
- A commitment to promoting equality and diversity in all interactions.
- Experience in a similar role
Why Join Us?
- Be part of a dedicated team making a real impact in the community.
- Continuous support and training to develop your skills.
- Opportunities for career growth in a rewarding field.
If you're ready to embark on a fulfilling journey with us, apply today and help empower our residents to live independently!
Embrace the opportunity to make a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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