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Our client a national support charity is currently recruiting for a Support Services Lead to cover a 1 year maternity contract. Reporting to the CEO you will lead the strategic development and implementation of the work of the Support Services Support Team, linking all strands of support services such as the helpline, befriending service, local support groups, Resilience Building Programme, information guides and casework provision.
Key Responsibilities:
- Hold lead responsibility for the development and delivery of support services in line with the charitys strategic plan.
- Maintain up to date knowledge and understanding of the support services sector for adults, with a particular focus on the peer-to-peer support model, services, professional practice and policy.
- Identify, develop and maintain relationships with appropriate professional bodies and agencies.
Lead, oversee and manage the successful delivery of locally funded projects.
About You:
- Experience in a senior leadership role in a support / advice organisation.
- At least two years' experience in advice, advocacy or casework and working with vulnerable adults, preferably on a helpline.
- Experience in managing teams and cross working across different departments.
- Organised and methodical, with an ability to prioritise a busy workload, work under pressure and meet deadlines in a professional manner.
We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to lead and ensure the effective delivery of all our support services nationally. This role can be hybrid or fully remote working. For further details please contact Langton N4P Charity recruitment specialists.
Our client is committed to equality of opportunity, supports and encourages underrepresented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the organisation. We are keen that we reflect the diversity of the community that we work with, and we therefore welcome applications from all sections of the community.
Please note:To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience.
