Content Designer

Are you a Content Designer in search for an exciting hybrid working new job opportunity? If so, the Greater London Authority are looking to recruit Content Designers on a 3-month contract (with possibility of an extension), starting immediately, to join their team.

The role is full time, Monday to Friday with hybrid work arrangements of 1-2 days in the office each week, in their London Bridge office.

The role:

The role will help support and maintain GLA's intranet day-to-day, but also will need to use and develop their content design skills. The role will work on everything from supporting and training devolved publishers to full-scale content redesign projects. You'll also have the opportunity to support and feed into our content strategy and training offer. The current intranet projects include some high-profile strategic pieces of work supporting the organisation’s move to new ways of working. You will be involved in helping map these processes and making the changes easier for staff to navigate. You will work alongside business analysts, user researchers as well as the wider staff, helping transform the intranet into a valuable resource.

Key Responsibilities:

• Work collaboratively with stakeholders and content owners to plan, create and develop usable and accessible content for our digital channels, ensuring efficient user journeys between digital platforms.
• Provide best practice and technical support to stakeholders and content owners to publish different content types. Contribute to the development and use of the style guides and content patterns. Help align activity and ensure brand consistency in content and approach.
• Provide hands-on content design for complex projects, including page mapping, audience identification and information architecture, to ensure user-friendly navigation.
• Ensure the organisation’s web content meets best practice and accessibility standards, including monitoring, quality checking, testing and optimising to maintain high standards.
• Communicate and champion digital content and solutions across the digital estate, internally and externally.
• Provide GDPR and technical support for data and integration management on internal and external platforms.
• Work in an agile environment. Bring together user and stakeholder needs, plan and communicate design decisions to key stakeholders. Build upon iterative feedback to continuously improve content quality.
• Use data and insights to assess the effectiveness of digital content to improve usability, accessibility and search engine optimisation (SEO).
• Upskill staff, deliver Content Management System (CMS) training and give advice on best practice to content owners. Ensure staff can upload and maintain compelling content on their pages.
• Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.
• Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.

Due to the nature of the role, applicants must have worked as a Content Designer or Editor to be considered for the role. If you have the required experience and skillset apply now for immediate consideration.