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Luxury Night Concierge - Permanent, North London
Full time : 12 h shift on 4 days in and 4 days off
Salary: up to 29,000 (depending on experience)
The Opportunity:
An award winning property management company are looking for Night Residential Concierges for their iconic private residential development in North London.
The building is an incredibly prestigious development part of a big expansion project.
Working alongside the Development Manager, you will be providing an exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.
Duties and Responsibilities:
* Meeting and greeting Residents, Visitors and Suppliers
* Efficiently managing the lobby and lounges including general inspection and assuring tidiness throughout
* Answering all incoming email to the site email address and efficiently following up (dealing with requests, logging defects into the system, responding to enquiries
* Respond to complaints in a professional manner acting as a problem solver
* Main/First point of contact for Residents requests
* General enquiries
* Action daily lifestyle requests for the residents
* Performing health & safety checks and conducting visual inspections of the site.
* Liaising with the housekeeping and maintenance team regarding any issues.
Your experience :
* Previous experience of being a Concierge/Receptionist at a 4/5* hotel or another luxury residential development
* Strong communication skills
* Tech savvy
* A natural team player
* Immaculate appearance, presentation and personal brand
Does this sound like the opportunity you have been looking for?
Apply now !
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