Health Safety and Compliance Advisor - Data

The Health, Safety, and Compliance Advisor (Data) plays a crucial role in ensuring the association meets its compliance obligations while delivering professional and effective customer service. The role involves proactive collaboration with colleagues, a focus on continuous improvement, and contributing to the successful delivery of the corporate plan.By supporting the Safety and Compliance Team, the advisor helps minimise risks associated with specific hazards and ensures compliance with legislation and best practice. The position also involves managing key data systems and reporting, alongside contributing to service improvements and ensuring alignment with organisational values.Key ResponsibilitiesData Management and Reporting:

• Act as the lead on data and systems management, ensuring new processes and software are implemented and integrated into team workflows.
• Prepare and present accurate, meaningful reports for key stakeholders, including the Audit Committee, Executive Team, Board, colleagues, and residents.
• Monitor key performance indicators (KPIs) and audits, providing insights to support risk and compliance management.

Policy and Process Development:

• Lead the creation and review of policies, procedures, templates, and process maps tailored to stock.
• Proactively identify service improvement opportunities and ensure they are implemented effectively.

Quality Control and Assurance:

• Conduct quality control checks and active monitoring to provide assurance of the standard and quality of work delivered.
• Benchmark performance against other housing associations and organisations, identifying opportunities for improvement.

Compliance and Risk Management:

• Support emerging risk areas, such as Damp and Mould, to ensure compliance.
• Plan and hold regular contract meetings, ensuring contractors provide necessary updates and meet performance expectations.

Value for Money and Resident Satisfaction:

• Track and report on Value for Money (VfM) achievements, ensuring the principle is embedded across all services.
• Monitor resident satisfaction and develop plans to address any deficiencies.

Collaboration and Training:

• Act as a role model for professional behaviours, working collaboratively to identify and implement service improvements.
• Commit to personal training and development relevant to the role.

Health, Safety, and Safeguarding Obligations

• Ensure compliance with health and safety legislation and work in collaboration with the Health and Safety Officer to minimise risks.
• Promote and actively support safeguarding responsibilities, maintaining vigilance to protect vulnerable individuals from harm, neglect, abuse, or injury.

Person SpecificationEssential:

• A collaborative approach to teamwork and a commitment to excellent customer service.
• Understanding of landlord hazards and compliance areas (e.g., water hygiene, gas, asbestos, electrical).
• Strong data management skills and the ability to analyse and present large volumes of data.Proficiency in Microsoft Excel and other database tools.Exceptional attention to detail and critical thinking skills.

Desirable:

• Knowledge of the social housing sector and CRM systems.
• Experience with Power BI, SharePoint, or SQL.
• Familiarity with systems like Plentific or Asprey.
• Graduate-level education with a willingness to pursue further qualifications, such as IOSH membership.

ValuesAll employees are expected to demonstrate commitment to their core values:

• Community
• Customer
• Consideration
• Collaboration
• Equality and Diversity