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Job Title: Support Assistant Contract Type: Permanent Salary: £26,937 per annum Working Hours: 37.5 Hours per week Working Pattern: Days, Evenings and Weekends Location: Lewisham Young People Services
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Support AssistantYou will be key in the day-to-day running of one of our supported housing services. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Some of your responsibilities will include:- Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
- Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
- Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
- Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
- Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
- Ensuring that key performance targets are met and that all customer records are up to date.
- Experience of working with vulnerable people with a range of needs in a support capacity
- A genuine passion for working with people and be able to travel
- Good communication skills and the ability to engage with and respect the needs of vulnerable people
- Excellent team working skills with a creative flair and ability to think outside of the box
- Housing sector knowledge including housing benefit applications
- Strong IT and social media skills to manage and maintain administration and recording systems
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
