Assistant General Manager

Position: Assistant General Manager

Location: Soho, London

Restaurant Capacity: 130 Covers

Employment Type: Full-Time

About ALTA

ALTA, the second in a series of innovative restaurants from the Login family, is a collaboration between a father-and-son duo celebrated for establishing the globally renowned patisseries, LETO.With a focus on seasonal ingredients and unparalleled hospitality, ALTA sets the stage for a fresh wave of culinary excellence in London's vibrant and dynamic food scene. This marks the beginning of a new chapter for the Login family, bringing their signature warmth and artistry to the city's dining landscape.

At ALTA, were bringing the lively spirit of Asador (Grilled Meat) Restaurants and Basque bars to Soho. Our menu is a tribute to the bustling streets of San Sebastin, featuring bold flavours, innovative twists, and a shared dining experience that encourages camaraderie and excitement.Think mouthwatering pintxos, succulent grilled meats, and fresh seafood all designed for communal enjoyment and paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. Located in the heart of Soho, ALTA is set to become the go-to spot for those seeking an extraordinary night out. Our prime location guarantees a steady flow of diverse patrons from local trendsetters and foodies to tourists eager for an authentic, unforgettableexperience.

Position Overview

As the Assistant General Manager, you will play a pivotal role in supporting the General Manager and ensuring the smooth running of the restaurant. Your responsibilities will include operational excellence, team leadership, and delivering exceptional guest experiences, while driving profitability and upholding the standards and vision of ALTA.This role requires a proactive approach, strategic thinking, and the ability to inspire and develop a diverse team. You will help foster a positive, inclusive culture and ensure the restaurant operates to the highest standards of service and efficiency.

Key Responsibilities:

Operations and Leadership

• Support the General Manager in overseeing daily operations, ensuring efficiency and excellence across all areas
• Lead by example, inspiring the team to consistently deliver exceptional guest experiences
• Enforce health, safety, and hygiene standards, ensuring compliance with UK regulations
• Collaborate with departmental leaders, including the Head Chef and Bar Manager, to ensure service and menu offerings align with ALTAs brand and standards

Financial Management

• Assist in developing and monitoring budgets, ensuring adherence to financial targets and cost controls (labour, food, and beverage)
• Analyse key performance metrics and contribute to strategies to maximise revenue and minimise waste
• Maintain strong supplier relationships, supporting the procurement of quality products at competitive prices

Team Development

• Play an active role in recruiting, onboarding, and mentoring team members to build a high-performing workforce
• Conduct training sessions, performance reviews, and regular team meetings to maintain accountability and encourage development
• Promote and champion diversity, equity, and inclusion within the workplace

Guest Experience

• Engage with guests to build meaningful relationships, address feedback, and ensure any concerns are resolved promptly and effectively
• Uphold consistency in the guest journey, creating memorable experiences at every touchpoint
• Represent the restaurant at industry events and networking opportunities to enhance brand visibility and reputation

Requirements:

Experience

• At least 5 years of management experience in a high-end and/or fast-paced restaurant
• Demonstrated success in supporting operations within a high-pressure environment, ideally in central London

Skills

• Strong leadership and interpersonal skills, with the ability to motivate and influence teams at all levels
• Excellent financial acumen, including experience with budgets, P&L, and cost management
• In-depth understanding of food and beverage operations, coupled with a passion for hospitality
• Proficient in restaurant management systems (POS, reservations platforms, and scheduling tools)

Attributes

• A strategic thinker with a hands-on approach to challenges and opportunities
• Energetic, approachable, and capable of thriving under pressure
• Committed to delivering world-class service and creating exceptional guest experiences

What We Offer:

Competitive Salary: Starting from £60,000 (dependent on experience)

Bonuses: Performance-based incentives

Pension Scheme

Benefits:

• 50% staff dining discount across the Login familys establishments
• Opportunities for professional development and growth within an expanding restaurant group
• Hospitality Action
• CODEHospitality

Work Schedule

• 5-days work week, including weekends and evening
• Flexibility required to oversee operations during peak hours and special events

Join Us
Be part of something extraordinary. At ALTA, we are creating a dining destination that blends artistry, innovation, and warmth. If you are a strong leader with a passion for hospitality and a proven track record in managing busy, upscale restaurants, we want to hear from you.

Apply now and lead our team to deliver unforgettable experiences.