ASSISTANT GENERAL MANAGER

CENTRAL LONDON

NEW OPENING. EVELATED FOOD AND DRINK. VIBRANT. ECLECTIC. DIVERSE.

What is in it for you?

Up to £40k package + Service Charge
Bonus Scheme
A generous 25 days (plus bank holidays) which rises after one year up to 30 days.
Holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year
50% discounts
Enhanced maternity, paternity, adoption and shared parental leave

Who are they?

This company are debuting a brand new concept, to add to their already well established group of venues.

Bringing together the latest London talent across a curated choice of 13 independently owned kitchens, bars, delis and food and drink purveyors. The site provides an escape where guests can indulge in connection, comfort and culinary discovery.

We are looking for a Assistant General Manager who will play a leading role in the smooth running and operations of the Shoreditch site.

What will you get up to?

Manage all aspects of the guest service within the premises in order to anticipate and exceed guest expectations
Develop product knowledge to ensure accurate delivery of service, product and hospitality.
Resolution of guest complaints within the premises, going the extra mile to ensure repeat business and satisfaction of all parties.
Ensure all Health and Safety & Fire procedures are implemented according to legal standards.
Take ownership of venue audits, perform regular inspections of the site and delegate responsibility complete tasks and maintain standards.
Escalate or communicate to Head Office and the venue General Manager all issues deemed fit or which cannot be resolved locally, or, which will have high guest/financial impact.
Budgeting and Cost Control. Assisting in creating budgets, monitoring expenditures, and implementing cost-saving measures while maintaining service quality.
Manage all incidents in line with company procedures.
Ensure all employees are adequately trained in all procedures.
Anticipate potential problems/situations and act accordingly to create solutions.
Manage security team and feed issues back to them to improve.

Sound great? Please apply below. Not for you?We will help you with your next move. Get in touch via our website.

We are Sixty Eight People. Through people, we will revolutionise our industry!