Care Coordinator

Care CoordinatorLocation: WandsworthSalary:£25,000-£27,000Full Time - Permanent

* Please note: Sponsorship is not available

The Recruitment Crowd are currently looking for an experienced Care Coordinator to work closely together with a small friendly office team and team of carers in Wandsworth.

The role includes:

• Coordinating carers’ and customers’ schedules.
• Responding to existing customers and carers.
• Handling new potential customer enquiries and matching these to carers’ availabilities.
• Recruitment and interviewing of new carers.
• Carrying out carer supervisions/appraisals and administrative tasks.
• Ensuring compliance/ policies and procedures.

The ideal candidate will be:

• caring, and committed to excellent care
• honest and transparent
• reliable
• respect others
• work together
• committed to learning and developing

In addition, we are seeking candidates with the following capabilities:

• Care coordinating experience.
• Excellent telephone manner.
• Good communication skills, both oral and written.
• Ability to engage quickly, effectively and in a friendly, professional manner with anyone.
• Computer literate - ability to use Access People Planner and Access Care Planning (respectively our rostering and electronic care management systems), as well as being confident using all Microsoft Office 365 software.
• Highly accurate, with excellent attention to detail.
• Well-organised, and a good time manager, able to prioritise tasks effectively.
• Real-time problem-solving skills, intelligent and comfortable with working under time pressure.
• Good office administration/filing; enthusiastic and happy to "muck-in" with all office tasks and activities.
• Live within the London Borough of Wandsworth, or close by.

The salary will be based on experience/capability, in the range £25,000-£27,000 per annum.

Office hours are 9:00am to 5:00pm Monday to Friday, plus on call on a rotational basis with other members of the office team; for each week of on call undertaken there is an additional half a day holiday entitlement.

This is your chance to be part of an established company where your contributions directly impact the lives of others. If you’re ready to step into a challenging and rewarding role, apply today! We would love to hear from you!