Case Management Officer

The Role: Adult Mental Health Case Officer

Location: Lewisham

Contract: £25 Umbrella

About the Role:

We are seeking a dedicated Case Management Officer to join our Community Services Directorate within the Adult Social Care section. This role is instrumental in supporting working-age adults with mental health challenges, facilitating their choices and improving their quality of life through tailored care plans.

Key Responsibilities:

• Act as the main point of contact for service users and their unpaid carers, ensuring a seamless integration of services.
• Carry out comprehensive assessments and reassessments of needs, focusing on strength-based approaches.
• Develop personalized support plans in collaboration with users, carers, and health professionals.
• Manage caseloads efficiently, ensuring timely discharges and high-quality community-based care packages.
• Promote self-directed support and direct payments, maximizing independence for service users.
• Engage with a variety of stakeholders including health, housing, and community services to enhance the well-being of vulnerable adults.

Requirements:

• Extensive experience in health or social care settings, particularly with mental health service users.
• Knowledge of support planning, mental health impacts, and relevant legislation such as the Care Act 2014.
• Strong interpersonal skills to co-produce care plans and manage risks.
• Proficient IT skills across various systems.
• Commitment to implementing equal opportunities and upholding the dignity of service users.

For more information please call Sam on