General Manager | London | Full Time | £25,000 - £30,000 per year with competitive quarterly and yearly bonuses based and spiffs based on individual and companywide performance

Our client offers fine dining and exquisite cuisine, where every dish tells a story and invites you to savor the artistry of their culinary creations. They are seeking a talented and driven General Manager to join their team in London and play a key role in shaping their innovative dining experience.

Please note- working hours will be Wednesdays and Thursdays from 2 pm until close, and Fridays, Saturdays, and Sundays from 11 am until close. This is subject to change.

Are you the right person for the job?

Proven leadership skills
Excellent communication skills
Problem-Solving skills
Attention to Detail
Strong business acumen
Genuine passion for hospitality

What will your role look like?

Leadership and Team Management

Hire, train, and supervise staff, including servers, bartenders, kitchen staff, and support teams
Create staff schedules to ensure adequate coverage during peak hours while managing labour costs
Conduct regular performance evaluations and provide feedback
Foster a positive work environment to motivate and inspire the team

Customer Experience

Oversee front-of-house operations to ensure exceptional service
Address customer complaints or concerns promptly and professionally
Maintain the restaurant's ambiance and ensure it aligns with Ivory Seasons' brand
Build customer loyalty by engaging with guests and gathering feedback

Financial Management

Manage the restaurant's budget, including food and beverage costs, labour, and overhead expenses
Develop strategies to increase sales, such as promotions, events, or menu specials
Oversee inventory levels, order supplies, and minimise waste
Monitor daily, weekly, and monthly financial performance

Operations Management

Oversee daily operations, including opening and closing procedures, cleanliness, and compliance with health and safety regulations
Work with the head chef to create and update menus
Manage relationships with suppliers and negotiate contracts
Utilise restaurant management software for reservations, inventory, and point-of-sale systems

Marketing and Branding

Plan and execute events, themed nights, or special promotions
Collaborate with marketing teams to maintain an active social media presence
Build partnerships with local businesses, influencers, and event planners

Compliance and Safety

Ensure compliance with local health codes, food safety regulations, and licensing requirements
Manage alcohol licenses, music licenses, and other permits
Implement security measures to ensure the safety of guests and staff

Strategic Planning

Develop and implement strategies to grow Ivory Seasons' brand and profitability
Stay informed about industry trends and competitor activities
Introduce new concepts, such as seasonal menus or private dining experiences

What can you expect in return?

Competitive quarterly and yearly bonuses, along with spiffs, are awarded based on both individual and companywide performance

What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!

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