General Manager - The Barrel Project, Bermondsey, London

Position: Full-time, Permanent

Salary: Competitive, based on experience

About Us:

The Barrel Project is the flagship bar/tap room of The London Beer Factory, it is a unique and exciting destination in the heart of Bermondsey, offering a wide range of craft beers and a welcoming atmosphere for beer enthusiasts and casual visitors alike. Were looking for a dynamic General Manager to lead our team and take our operations to the next level.

Role Overview:

We are seeking an experienced and passionate General Manager to oversee the day-to-day operations of The Barrel Project. As the General Manager, you will be responsible for ensuring smooth and efficient operations, delivering excellent customer service, managing the team, and driving growth for the business.

Key Responsibilities:

Oversee daily operations, ensuring efficient service and an exceptional customer experience.
Lead, train, and develop a high-performing team of staff.
Implement and maintain excellent customer service standards.
Manage staff rota and ensure wage cost targets are hit.
Coordinate and drive marketing and promotional activities to boost brand visibility and attract new customers.
Maintain stock levels and manage supplier relationships.
Ensure health and safety compliance and uphold company policies and procedures.
Foster a positive working environment that encourages collaboration and innovation.
Handle customer feedback and resolve any issues promptly and professionally.

Key Skills & Experience:

Proven experience in a managerial role within the hospitality or beverage industry.
Strong leadership, communication, and team management skills.
A genuine passion for craft beer and knowledge of the industry.
Excellent organizational skills and attention to detail.
A customer-focused approach with the ability to build lasting relationships.
Knowledge of health and safety regulations and compliance.
Ability to thrive in a fast-paced, dynamic environment.

Why Join Us?

Be part of a passionate team dedicated to creating a unique and memorable experience for our customers.
Competitive salary and benefits package.
A vibrant, supportive work environment located in one of Londons most exciting neighbourhoods.

If youre a hands-on leader with a love for craft beer and a passion for delivering exceptional service, wed love to hear from you!