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As the All Star Lanes brand continues to grow and evolve we are now seeking a driven and passionate General Manager to lead the team in one of our central London venues.
This role will suit an individual with strong background in the hospitality or leisure sector, who thrives on challenges, champions innovation and drives success. Experience of working within a fast-paced environment and managing large teams is essential.
The General Manager will manage and oversee day-to-day business operations of our fantastic, busy venue.
What's in it for you:
- Excellent salary package,
- 28 days holiday,
- Free meals on shift
- The opportunity to be part of a new and exciting business venture,
- Workplace pension,
- Employee assistance programme
- Employee discounts (including free bowling and 50% discount on food and drink)
- Career development opportunities in a growing company
How we will keep you busy:
- Guest experience - you will lead the guest journey whilst adhering to our Brand Standards at all times
- Sales driving - maximise footfall to the site and spend per head,
- Cost control - full P&L responsibility, control of all cost lines, with particular focus on cost of sales, labour and energy costs,
- Developing a team - people planning to ensure the right people are in each role and coach and develop them to be the best they can,
- Operational Excellence - ensure all operational processes are as efficient as possible, fully documented, trained in and audited on a regular basis.
About you:
- Proven track record of building and developing high performing team within a hospitality or leisure business
- Sound operating knowledge of working with POS and business systems (i.e. Fourth Hospitality),
- Experience in managing a full P&L
- Strong commercial and financial acumen
- Solid understanding of food and beverage operations
- Savvy in stock management, staff scheduling and hiring process,
- Advanced knowledge of Food Hygiene and Health & Safety procedures,
- A strategic thinker with a knack for problem-solving,
- A warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail,
