General Manager - Iconic Notting Hill Gastropub

Job Type:Full-time, Permanent

About The Hillgate & Inda Pubs:

Join the vibrant team at The Hillgate, a beloved, high-reputation gastropub nestled in the heart of Notting Hill. Part of the expanding Inda Pubs family (8 locations and growing!), The Hillgate boasts a charming atmosphere, a dedicated private dining room, and a stellar reputation for exceptional fresh food, curated wine & cocktail selections, and unparalleled hospitality. We pride ourselves on creating a welcoming environment for both our guests and our team.

Your Opportunity:

We're seeking a dynamic and experienced General Manager to lead The Hillgate to new heights. You'll be the driving force behind our success, responsible for the day-to-day operations and strategic growth of this thriving pub. This is a chance to make your mark, build upon a strong foundation, and elevate The Hillgate to become the premier destination in Notting Hill.

What You'll Do:

Strategic Leadership:Develop and implement a clear business strategy to maximise turnover, profitability, and customer satisfaction.
Team Development:Inspire, mentor, and motivate your team to deliver exceptional service and achieve their full potential.
Operational Excellence:Ensure smooth and efficient daily operations, including financial management (P&L, stock control), maintenance, and compliance (licensing, health & safety).
Guest Experience:Cultivate a welcoming and memorable atmosphere, exceeding guest expectations and building lasting relationships.
Sales & Marketing:Drive sales through creative events, targeted marketing initiatives, and a deep understanding of our customer base.
Financial Management:Analyse financial data, report to senior management, and optimise performance across all areas.
Quality Control:Maintain the highest standards for food and beverage quality, ensuring consistent excellence.
Event Management:Oversee bookings, events, and customer relations with meticulous attention to detail.
HR & Compliance:Manage HR processes, disciplinary actions, and ensure full compliance with all regulations.

What We Offer:

Competitive Salary:£60,000 - £65,000 per year.
Performance-Based Bonus:Achievable bonus scheme recognising your contributions.
Share of Tips:Fair distribution of gratuities.
Career Growth:Opportunities for advancement within our expanding company.
Autonomy & Influence:Play a key role in site-level decision-making.
Weekly Pay:Consistent and reliable income.
Comprehensive Benefits:Pension scheme, 28 days holiday, free meals, and group-wide discounts.
Support & Development:Ongoing training and resources to help you succeed.
Company events
Discounted or free food
Employee discount
Referral programme

Who You Are:

Proven Leader:Extensive experience as a General Manager in a high-volume restaurant or gastropub with a focus on fresh, quality food.
People-Centric:A passion for developing and motivating teams, creating a positive and engaging work environment.
Strategic Thinker:Ability to develop and implement effective business strategies.
Customer-Focused:A genuine commitment to providing exceptional guest experiences.
Dynamic & Energetic:A positive and enthusiastic personality, with a knack for creating a vibrant atmosphere.
Financial Acumen:Strong understanding of P&L management and financial reporting.
Hands-On & Proactive:A natural problem-solver with a "can-do" attitude.
Excellent Communicator:Strong interpersonal and communication skills.

Ready to Join Our Team?

If you're a passionate and experienced General Manager looking for a rewarding challenge in a fantastic location, we want to hear from you! Apply now and tell us why you're the perfect fit for The Hillgate.