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Westow House is Crystal Palace's number one pub and hotel.
Sitting proudly opposite the park, it is the hub of the town, frequented by tourists, locals, dog walkers and the discerning folk of south London. A bar area that is always bustling with activity; a dining room serving up some of the finest British classics, that changes with the seasons; two private hire spaces that can cater for literally any occasion; all topped off with 22 stunning boutique rooms that allow you to rest your head in comfort.
We are looking for an experienced General Manager that can manage the expectations of Portobellos flagship pub & hotel with a passion for driving eye catching events. A big hitter that can deliver not only a quality experience, but can control the P&L to maximise bottom line profit conversion.
What we offer you?
- Christmas Day off
- 50% discount off all food in any Portobello pub
- 50% discount on all drinks in any Portobello pub
- 25% discount on beer through the brewery store
- £50 birthday bar tab
- Most importantly our values are about treating EVERY individual with Honesty, Integrity & Respect
What you offer us?
Our General Managers work closely with the operations team to manage their business.
We just ask for a few things; that you will lead and inspire your team from the front, finding innovative ways to delight your guests. You will ensure each and every person that walks through our doors, receives the greatest hospitality, and every piece of food and drink that passes their lips is the freshest and finest quality that Crystal Palace has to offer.
With this in mind, you will work closely with your management team, including your head chef, so that you can partner the finest food with the drinks offer and atmosphere that you will be the beating heart of every shift.
You will be fully responsible for the pubs P&L, so
converting sales to profit is also important. You will have an eagle eye for
detail, ensuring our guests journey from beginning to end will leave them
wanting more.
You will be at the forefront of training your team, with a genuine passion to develop and nurture your future stars and in turn, take your business forward. We believe in developing a strong bench, having a succession plan in place to reduce any recruitment needs and in turn develop our people into the next Portobello General Managers.
You will demonstrate all of this by upholding our company values of honesty, integrity and fairness with our teams, our guests and anyone else associated with our business.
