Hotel Receptionist

K.B.C. Associates Ltd

Posted 14 days ago, valid for 3 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Hotel Receptionist position requires experience with the Opera system and offers a salary of £24,000 plus bonuses.
This role is temporary with the potential for permanent placement, working 5 days out of 7.
Candidates should be enthusiastic and capable of ensuring smooth day-to-day operations at the reception.
Responsibilities include welcoming guests, managing queries and complaints, and maintaining communication with other hotel departments.
The ideal candidate should possess a keen attention to detail and be committed to upholding the hotel's standards of service.

Hotel Receptionist

Must have Opera system experience

£24,000 + Bonus

Position will be temp to perm

I am looking for an enthusiastic and engaging Hotel Receptionist with opera knowledge

5 days out of 7

Ensure the effective running of day to day operations in Reception and ensuring standards are maintained at all times
To ensure all guests are welcomed using guest’s name on arrival and assist with registration
To deal with queries and complaints as and when they arise with reference to appropriate members of staff/management as required
To ensure switchboard is covered at all times and all calls are answered efficiently
To ensure floats are handed over correctly and are kept secure at all times
To ensure all members of reception are aware of events within the hotel, as well as all the facilities
To control on the day availability in order to maximise occupancy & revenue
To maintain standards of appearance & conduct on reception
Ensure all information available at reception is current and relevant
To maintain a close working relationship with other departments in the hotel to ensure smooth running of the department
Be responsible for reporting any problems with systems within the department
To encourage up-selling & in-house selling to all staff
Adhere to company policy with regards to all matters of fire, health & safety

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