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Reception Coordinator - Administration
Location: London - This is a fully office-based role
Salary: £22,000 - £25,000 per annum, DOE
Hours: Monday to Friday 10am to 6pm, Saturday 11am to 5pm – you will get 1 day off during the week to compensate working on Saturday.
The Role
The company have 2 positions in their busy Administration Department, as an administration assistant (100%) or Reception Coordinator (70/30%) you will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, some reception and H&S duties. You need to have administration experienced, be reliable and with great computer and customer service experience.
Key Responsibilities
- Greet visitors and ensure sign in/out, advise relevant departments, send feedback emails.
- Answer, return and distribute calls and emails and assist tenants with information needed.
- Track deliveries and inform relevant departments.
- Assist clients by explaining the process when needed, such as documentation needed for them to move in, taking pending payments, distributing and collecting keys, updating relevant systems.
- Booking appointments for clients with relevant colleagues.
- Assist with end of tenancy administration checks such as collecting outstanding end of tenancy payments, keys.
- Deal with various documents for landlords, tenant references, end of tenancy calls and emails instructing tenants on relevant instructions & key return processes.
- Complete relevant checks and documentation, inform relevant teams, ensuring all required systems are updated to ensure other departments have updated information.
- Notify current tenants of new tenants move in dates, send welcome email to new tenants.
- Assist in helping with key sorting of tags/labels and any other admin jobs assigned.
- Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed.
- Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area.
- Manage the coffee machine cleans, and stock order on a daily and weekly basis.
- Support with ideas and improvements for the front of house area.
Skills and Qualifications
- Great command of English written/oral, a good communicator, good at calculations.
- 2-3 years established previous experience in similar roles.
- Confident, be able to priorities, multitask, have good time management and attention to detail.
- Work with minimal supervision and with a proactive and positive attitude.
- Have great computer knowledge; various system, Outlook, Word, Excel.
Benefits
- Friendly open plan office, with music and daily fresh fruit
- 1 day off for your birthday & 1 Wellness Day
- Benefits Discount scheme, shops, restaurants, GP and counselling
- Annual leave and sick day accrual with length of service
- Winter and summer party, monthly end day mixers
- Summer and Winter parties and Company Christmas shutdown
(*terms & conditions apply)
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
