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x3 URGENT! 5 STAR HOTEL - FRONT OF HOUSE

Montpellier Resourcing
Posted 3 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A prestigious 5-star hotel in central London is urgently seeking a Front of House Receptionist with a salary of up to £38,000 plus excellent bonuses and benefits.
  • The ideal candidate should have at least 1 year of experience in a 4+ star hotel, spa, or corporate office environment.
  • Key responsibilities include managing appointments, organizing the workspace, providing refreshments, and ensuring rooms are guest-ready.
  • Candidates must possess strong organizational skills, excellent communication abilities, and a proactive attitude towards guest service.
  • This role requires a professional, friendly, and polished individual who can work effectively in a team and exceed guest expectations.

URGENT!!!

Up to £38,000 plus excellent bonus and benefits

A fantastic opportunity has arisen to join a highly prestigious 5 STAR HOTEL as part of their Front of House team. They are seeking a professional, friendly, and proactive candidate who will be able to aide and assist all customers throughout the entirety of their visit, ensuring a boutique experience for every guest.

Based in central London, the role is onsite, with shift patterns structured from 7am - 4pm, and 10am - 7pm.

Duties of the Front of House Receptionist will include:

  • Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency.
  • Organizing the Workspace: Keeping the work area well-organized and presentable.
  • Providing Refreshments: Preparing teas and coffees as needed.
  • Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses.
  • Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders.
  • Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use.
  • Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest-ready.

Requirements for the successful Front of House Receptionist:

  • The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, take ownership over essential duties and will also have Front Desk experience
  • Candidates must have good team working abilities, and be able to elevate the team around them
  • Strong organisation skills with the ability to manage multiple tasks at once
  • The successful candidate will be a personable, confident polished individual and demonstrate impeccable organisational and communication skills with an excellent sense of initiative.
  • Candidates will have gained experience working n 4+ star hotel, spa or corporate office

This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.