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Guest Services Assistant

NATIONAL GALLERY GLOBAL LTD
Posted 11 days ago, valid for 18 days
Location

London, Greater London NW5 1UH, England

Salary

£31,480 per annum

Contract type

Full Time

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Sonic Summary

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  • The National Gallery is seeking an experienced customer service expert to enhance guest experiences during its bicentenary celebrations.
  • The role involves acting as the first point of contact for customers and ensuring high-level service delivery.
  • Candidates should have experience in resolving Ticketing, Membership, and Ecommerce queries while supporting internal stakeholders.
  • The position requires a demonstrated background in customer service, with specific experience preferred.
  • Interested applicants should submit their CV and covering letter, including 'Guest Services Assistant' in the subject line; salary details were not specified.

An exciting opportunity for an experienced customer service expert to join the National Gallery, as we celebrate our bicentenary with a year of high-profile exhibitions and openings.

You will ensure that the Gallery delivers the highest level of guest experience and customer service, and will act as the first point of contact for customers. You will support the work of Loyalty, Sales and Ticketed Experiences with internal stakeholders, and will be able to resolve Ticketing, Membership and Ecommerce queries.

If you are interested in joining our team and would like to apply, please send your CV together with a covering letter via the button below including Guest Services Assistant in the subject line.

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By applying, a The Guardian Jobs account will be created for you. The Guardian Jobs's Terms & Conditions and Privacy Policy will apply.