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Role
We are currently looking for anEvening Housekeeping Floor Supervisorto join our team of Housekeeping associates at Rosewood London. The Evening Housekeeping Floor Supervisorsare entrusted with leading a team of associates on all floors to ensure all guest rooms and suites are prepared in line with Rosewood standards. This role offers a 5-day working week schedule, with shifts typically starting from2:30pm to 11:00pm.
Key expectations of this role are
- Overseeing the cleanliness and maintenance of the evening service within the hotel.
- Effectively leading the team of housekeepers and floor porters to deliver an engaging, refined and intuitive service.
- Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the hotels standards.
- Utilising the internal communication device to allocate and prioritise tasks of your team.
Profile
- Paying close attention to detail by not comprising on quality standards.
- Having a passion for guest service and taking ownership of the guest and associate experience.
- Possessing a good understanding of how to lead small teams effectively.
- Being organised and proactive in managing and completing tasks.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us its our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
