Housing & Rent Support

Pertemps London

Posted 7 hours ago, valid for 13 days

London, Greater London EC1R 0WX

£40,000 - £48,000 per annum

Full Time

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Housing & Rent Arrears Supportinitially a 6 month- fixed term contractSalary: £30k pro rataWorking hours - Full time - Monday to FridayLocation -East LondonImmediate opportunity for and experienced Housing and Rent Arrears Assistant to join a leading housing company situated in East London, who provide excellent support to the local residents of this dynamic housing company. As a company they provide high quality affordable social housing and privately rented homesOn joining and being an integral part of a small, dedicated team , you will be responsible for promoting a culture of timely payments and managing the rent arrears process across all tenures.You will be office based , this role will not involve office visits , the purpose of this role is to support and assist with outstanding rent arrears.Responsibilities and Role purpose:

Liaise with residents re-outstanding rent arrears
Draft and serve Notices of Seeking Possession (NOSPs) and initiating legal proceedings.
Produce regular Key Performance Indicator (KPI) reports.
Dealing with all Rent applications
Deal with a variety of administration
Building effective effective, relationships with internal and external partners at all times

About You:

You need the ability to work on your own initiative , be confident in dealing with a variety of people
Strong working knowledge of legislation and regulatory requirements relevant to income management in both social housing and the private sector.
High level of numeracy and literacy.
Understanding of health and safety responsibilities, including lone working.
Experience with Microsoft applications and computerized Housing Rents applications.
Proven ability to build effective relationships with internal and external partners.
Demonstrable knowledge of best practices in income management and debt collection.
Strong understanding of social housing issues.
Demonstrable knowledge of best practices in income management and debt collection.
Proficiency in using Excel spreadsheets and housing management software (e.g., Yardi, Landlord Portal for Universal Credit, and Landlord Portal for Housing Benefit software packages).
Previous Housing background required for this role

Excellent working conditions , initially this role is a 6 month contract with the opportunity to be extended

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