Back to search
Salary: 21.48 per hour (Umbrella)
Location: North London (Office based 5 days a week)
A Local Authorities Housing Team based in North London are looking for a Housing Repairs Coordinator to join their team.
Key Responsibilities:
As a Housing Repairs Coordinator, your role will be pivotal to deliver timely and efficient repairs for their residents. Your responsibilities will include:
- Diagnosing repairs accurately, raising orders on the IT systems, and booking appointments with contractors.
- Working in a contact centre, handling a high volume of calls to ensure targets are met.
- Utilising your extensive knowledge of building maintenance and repairs to address various aspects in a busy environment.
- Methodically and accurately processing customers' repair requests within the appropriate policies, procedures, and guidelines, while meeting tight deadlines.
To excel in this role, you must possess the following:
- Minimum of 1 year's experience in a responsive repairs environment and housing management systems.
- Proven experience dealing with all aspects of building maintenance and repairs in a busy environment.
- A track record of processing customers' repair requests methodically and accurately within the appropriate policies, procedures, and guidelines while meeting tight deadlines.
Please only apply if you are looking for full time in the office.
