HR Advisor

HR Advisor

Blackfriars

Job Purpose

This is a wonderful opportunity to work as part of our HR Advice team providing HR and Employment Law Advice to the wide variety of clients, including fellow HR professionals, throughout various industries across Great Britain and Northern Ireland.

Job Overview

The role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant and ensuring the client is fully aware of the risk these options present.

Day-to-Day Responsibilities

• To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.
• To ensure that personal knowledge of employment law and HR best practice is continually updated.
• To advise, assist and guide clients with all employment law/HR enquiries received.
• To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
• Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
• Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
• Assist with requests for articles or webinar presentations, which have an employment law/HRM/employee relations element.
• Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
• Attend departmental or office team meetings.
• Always maintain a professional and responsible attitude.
• Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
• To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.

What you can bring to the team

• A "can-do" attitude, a thirst for knowledge and the ability to communicate effectively within the team.
• Ability to work in a fast-paced environment.
• A dynamic and flexible approach, as well as the ability to work under pressure.
• Practical experience.
• Broad knowledge of employment law and HRM.
• An enthusiasm for generating new business referrals.
• Ability to learn, research and interpret law quickly and effectively.
• Ability to prioritise and work unsupervised as required.
• Ability to work to deadlines.
• Excellent communication and written skills.
• MS Office knowledge and experience.

Why Join our clients team?

This is a fantastic multi award-winning place to work. The office is fast-paced and busy, so we look for colleagues who have a positive and results focused attitude and the ability to prioritise workload and work on their own initiative. The management team work closely together to build a strong team ethos and maximise the client experience with our business objectives at heart. So, if you are ambitious, focused and have a passion, we want to hear from you.