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- Provide generalist HR support across the full employee life cycle and support wider HR projects.
- Focus on talent management, performance management, employee relations, reward and recognition, succession planning, and HR initiatives.
- Manage employment offers, references, new starter documentation, onboarding, and induction.
- Advise and coach managers on resolving employee relations issues in line with policies and legal standards.
- Support the Head of People with high-level employee relations.
- Compile and create reports as required.
- Develop and implement people policies and procedures, ensuring they are up to date.
- Support employee engagement initiatives to enhance the employee experience.
- Stay current with changes in employment law and emerging trends.
- Ensure operational excellence in HR service delivery and act as a backup for all HR Operations areas when needed.
- Manage and update the ER tracker to monitor key actions and deadlines.
- Oversee probation-related processes, including extensions and failures.
- Provide guidance on maternity and paternity cases.
- Address sickness absence cases and lead formal meetings.
- Support high-risk employee relations cases by preparing minutes, drafting letters, and attending meetings.
- Conduct exit interviews for junior leavers and provide insights to reduce attrition and improve retention.
- Lead system updates
- Maintain accurate employee records and ensure HR systems are up to date.
- Collaborate with the Finance team to manage accurate and timely payroll processing.
- Ensure personal responsibility for health and safety in the office and on-site.
- Stay informed about business safety protocols.
- Build and maintain effective relationships with managers and stakeholders.
- Serve as a resource for employees on HR programs, practices, and processes.
- Collaborate with leaders to develop and drive talent outcomes and implement business and people strategies.
- Administer programs to meet employee needs and drive engagement through targeted initiatives.
- Bachelor's degree in human resources or CIPD Level 3, or equivalent work experience.
- Experience in a HR Department in either a HR Officer or HR Advisor role(Min 3/4 years)
- Knowledge of HR practices, principles, and employment law.
- Ability to interpret policies and provide pragmatic solutions.
- Experience advising and supporting managers on employee relations matters.
- Ability to handle matters confidentially and sensitively.
- Self-starter with the ability to take initiative.
- Strong business acumen and knowledge of the business and client group.
- Excellent communication and interpersonal skills.
- Ability to prioritize workload and manage deadlines.
- Discretionary travel expenses paid
- 5x salary life assurance
- Pension: 5% employee contribution, 5% employer contribution
- Private healthcare
- Retail discount platform
- 28 days holiday (3 days to be used over the Christmas shutdown) + bank holidays
- Cycle to work scheme
- Discretionary travel expenses paid
