- Provide expert Employee Relations (ER) advice and coaching to line managers and business leads, ensuring adherence to HR policies and guidance.
- Stay informed on the latest case law and best practices to educate and empower line managers in managing ER cases effectively.
- Offer guidance to employees on HR policies and processes when required.
- Manage people-related issues with efficiency and timeliness.
- Foster positive, collaborative relationships across departments and with managers.
- Strong knowledge of employment law and employee relations.
- Familiarity with HR interventions and tools, and their practical application.
- CIPD qualification (or working towards it).
- Exceptional communication skills across various mediums.
- Ability to maintain confidentiality and integrity, demonstrating sound judgment and initiative.
- Adaptability to thrive in a dynamic, fast-paced environment.
- Proven influencing skills to support the implementation of robust ER processes, reducing risk while enhancing the colleague experience.
- Solid decision-making abilities, balancing analysis, experience, and perspective to make timely, informed choices.