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The HR Operations Advisor position requires proficiency in German and a passion for the technology and telecoms industry. The role is an integral part of the Human Resources team, providing essential support in a fast-paced, exciting environment.
Client Details
Our client is a leading player in the Entertainment sector. With a team of over 1000 individuals globally, they are renowned for their innovative solutions and commitment to excellence. They have a diverse, multicultural team that drives their success in the London office and beyond.
Description
- Deliver PX support across EMEA, managing cases in ServiceNow to ensure excellent customer experience and SLA compliance.
- Identify case trends to drive process improvements, support self-service, and streamline workflows.
- Oversee family leave, flexible working, and benefits processes, coordinating with managers and employees as needed.
- Lead onboarding and pre-employment checks, ensuring compliance with policies and data protection standards.
- Maintain accurate records in Workday, and produce employee documentation promptly.
- Build strong relationships with colleagues and escalate unresolved issues appropriately.
Profile
A successful HR Advisor should have:
- PX/HR Advisory experience with strong knowledge of HR policies, processes, and legal principles across the UK and EMEA.
- Fluent in English and German
- Team-oriented approach, collaborating effectively to achieve results and deliver an excellent service within SLAs.
- Ability to identify and implement process improvements, with a proactive and curious mindset to understand both the "how" and "why."
- Confidence in leading onboarding sessions, creating a positive first impression for new hires.
- Strong organizational skills, attention to detail, and capability to prioritize a demanding workload.
- Expertise in UK right-to-work compliance, along with familiarity with systems like Workday or ServiceNow (preferred).
Job Offer
- An estimated salary range of £45,000 - £50,000 per annum
- Discretionary bonus opportunity
- Hybrid working environment
- Private medical and dental coverage
- 25 days holiday leave
- On-site gym and subsidised café
- Free soft drinks and on-site bar
- Access to cycle garage and showers
If you are a German-speaking HR professional with a passion for the entertainment industry, we would love to hear from you. Don't miss this fantastic opportunity to join a leading company in London.
