Resourcing & HR Advisor

Dalton Recruitment is very pleased to be partnering with this National support services firm to secure them a new Resourcing & HR Advisor for its London & South East region.

The Resourcing & HR Advisor will support the Regional HRBP deliver a first class HR service which positively impacts the business and its employees across its South London and SE operations.

The opportunity offers a competitive salary up to £45K + package with 4 days working from their SW London premises and one day from home. Occasional expensed travel to other sites will be required in line with business needs.

With a background as an administrative HR Generalist, the Resourcing & HR Advisor will oversee all HR activities for the region, including end to end recruitment, 1st line employee relations, performance management, and career development. The successful candidate will ensure the effective application of all HR policies, aligning them with regional and business-wide goals. Central to this role is the promotion of a positive and inclusive workplace culture, boosting employee engagement, and advancing diversity and inclusion throughout the region.

The Resourcing & HR Advisor will provide day to day support and HR advice to the Managers to allow them to achieve their business goals and ensure the smooth delivery of the operational service across their SE regional sites.

Given the multi-site, blue collar operational nature of the client’s services, previous experience within the support services sector is advantageous but as long as skills are transferable, candidates from other sectors will hold equal weight.

There is a full job spec available with all responsibilities on request but the person specification is as follows:

• HR Advisory: Escalating to the HRBP as appropriate, you will provide 1st line HR support to line managers, addressing issues related to performance management, reward and benefits, disciplinary actions, grievances, sickness absence, and terms and conditions. Offer proactive advice and guidance in line with company policies.
• Meeting Support: Attend and support formal meetings (e.g., disciplinary, grievance, absence, flexible working), acting as the company representative and note-taker. Advise line managers on company policies, legal considerations, and risk factors. Ensure timely production and proper filing of documentation related to these meetings.
• Manager Coaching: Offer training to line managers on HR and Employee Relations via one-on-one sessions or group management meetings, enhancing their understanding of company HR policies and procedures.
• Resourcing & Recruitment Support: You will work with hiring managers to comprehend their recruitment needs, create job adverts, and offer recommendations on attraction strategies. Furthermore, you will advise on selection methods, participate in interviews, and oversee the full lifecycle of recruitment campaigns, ensuring processes are timely and communication is clear.
• You will manage all aspects of recruitment administration, support diversity initiatives, maintain Microsoft SharePoint content, and address all resourcing queries, escalating only when necessary. Other responsibilities include managing agency worker engagement and ensuring adherence to compliance standards.
• Data: Keep tracking systems updated, create reports, and offer key metric data to the HRBP.
• Career Development: Coordinating apprenticeship arrangements and documenting all learning and development activities for the region.
• Diversity: It is essential to advance diversity and inclusion, encourage effective communication within teams, and stay informed about pertinent employment laws.
• Employee Engagement: Serve as the Regional Engagement Coordinator, participate in site Employee Forums, arrange quarterly review meetings with site representative, HRBP, and Regional Director, and assist with regional engagement efforts and recognition programs.

Knowledge & Skills Required:

• Employment Law: Strong understanding of employment law to ensure policies and procedures are legally compliant.
• Interviewing Skills: Experienced in interviewing techniques to support staffing needs as required.
• Communication: Excellent written and verbal communication skills with the ability to interact confidently with employees and senior managers.
• Time Management: Ability to prioritize tasks effectively, manage time well, and deliver high-quality work.
• Attention to Detail: High level of accuracy and pride in delivering excellent work that contributes to the overall success of the department and company.
• Process Improvement: Proactive in identifying and implementing more efficient ways of working.
• Technical Proficiency: Competence with Microsoft Office (Word, Excel, PowerPoint).
• Flexibility: Ability to adapt to varying challenges and work flexibly across different company locations and in the field as needed.
• Professional Attitude: Confident in handling office calls and interactions, demonstrating a 'can-do' attitude and a flexible approach.
• Ideally CIPD Level 3 qualified or equivalent
• Valid UK driving licence

Dalton Recruitment Ltd is acting as a recruitment agency in relation to this role. We will always try to respond to all applications individually but due to the high volume we receive, this may simply not be possible. So if you do not hear back from us within 3 working days, please accept our apologies but please also assume you have been unsuccessful on this occasion.