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£45,000 basic plus up to £15,000 bonus and package.
Technical Account Manager, AI industry experience, Technical (AI/ Web) Support, Client Facing, reply to client & product inquiries, discuss solution to clients.
****Hybrid role in London office 2 days a week****
An Artificial Intelligence (AI) company are looking for a Technical Account Manager to play a major part in the development and implementation of their AI solutions to enhance customer experience and improve satisfaction.
You'll have 3+ years of experience in a client facing role with a working understanding of data science, strong mathematical skills and an ability to develop lasting client relationships to join their team as they expand the business.
Responsibilities:
- Account Management
- Respond in a timely way to product and client related inquiries.
- Help to implement and launch client projects.
- Inform and advise clients about the AI solution and its potential uses.
- Document customer needs and report customer feedback.
- Coordinate with the sales and technical teams.
Skills
- 3 years minimum of experience in an account management/technical support role
- Bachelor's Degree in Maths, Computer Science or related field.
- Proficient in Microsoft, Google Suite, and CRM Management.
- Some understanding of Python and JSON is beneficial not essential
- Strong analytical, presentation, and communication skills (both written and verbal)
- Understanding of Artificial Intelligence principles
Technical Account Manager, AI industry experience, Technical (AI/ Web) Support, Client Facing, reply to client & product inquiries, discuss solution to clients.
